
Website First National Bank
Job Description
Join the First National Bank (FNB) Youth Development Learnership Programme 2024/2025, a valuable opportunity designed for individuals to gain a formal registered qualification while acquiring hands-on work experience. This learnership aims to develop the skills and knowledge necessary for a successful career in the banking sector.
Responsibilities
- Identify and escalate potential risks that may lead to increased costs.
- Demonstrate cost consciousness and understand personal contributions to financial performance.
- Increase knowledge of financial processes and adhere to operating standards.
- Uphold the organization’s values and service standards in all customer interactions.
- Resolve customer complaints and take ownership of issues.
- Communicate effectively with customers according to established standards.
- Collect customer feedback to enhance service quality.
- Ensure product knowledge and advice are accurate and technically sound.
- Work with improved processes to maintain operational efficiency.
- Adhere to company policies and procedures, maintaining accurate activity reports.
- Explore innovative solutions to optimize processes.
- Contribute to aligning business processes with customer service goals.
- Advise management on opportunities for process and system enhancements.
- Commit to continuous personal improvement and development.
Qualifications
- Grade 12 / Matric certificate.
- Proficiency in MS Office and general computer literacy.
- No prior work experience required.
- Must be a South African citizen.
- Age between 18 and 35 years.
- Currently unemployed.
Experience
- No previous work experience is necessary, making this program ideal for recent graduates and individuals entering the job market.
Skills
- Strong communication and interpersonal skills.
- Ability to work collaboratively within a team.
- Basic analytical skills and attention to detail.
- Willingness to learn and adapt in a fast-paced environment.
- Commitment to personal and professional development.
Job Benefits
- Gain a formal qualification while receiving practical work experience.
- Opportunity to develop skills in the banking and financial services sector.
- Exposure to various aspects of business processes and customer service.
- Potential for future employment opportunities within FNB upon successful completion of the program.
How to Apply
To apply for the FNB Youth Development Learnership Programme 2024/2025, please submit your CV and a cover letter detailing your interest and qualifications. Applications can be sent to Careers . Don’t miss this opportunity to kickstart your career with First National Bank!
To apply for this job please visit www.fnb.co.za.